Terms of service, and general information

Ordering

To order from us you have to register. Then confirm your registration sent to your stated email. By using our webshop, (or order by mail) you will be bound to your order. When ordering clothes you can select standard sizes or custom size for your own body. When ordering custom size you have to do measurements of your figure to give us your size. And when ordering you have to give us your contact data, delivery adress etc only used for our own use when handling your order.

Payments

You can choose whether you wish to pay in advance as stated at the order confirmation (and invoice) emailed out to you (bank account no. 5549-8471). Or pay an extra cost of 79 SEK that will be added to the invoice sent with the product. This is selected in the ordering phase.

Rates

All prices shown on Ckrets site are in SEK (Swedish kronor) and includes VAT. A shipping charge is in addition to basic fares as shown in the ordering process at the end.

Payment

When you make your order you select if you want to prepay your order and save a "credit cost" of 49 sek, or if you want to pay your invoice sent with the product, and pay 49 sek extra..

Delivery

The delivery time of your order may vary considerably, ranging from 5-14 days depending on your order. The more products you order the longer it may take.Also if you order several custom features it normally takes a bit more time. I sew the products as soon as I receive your order. I hope you will understand that a handmade custum sized product may take up to two weeks for delivery. I package your order when it's finished and send it of by mail/package to your stated deliveryaddress.

Return policy

Ckrets applies by rules and laws, such as swedish "distansavtalslagen" and offers the consumer a right of withdrawal within 14 days of purchase. To be able to invoke your right of return, it is essential that the product is unused, and in the same state that the product had when you got it. The following applies under "Distansavtalslagen SFS 2005:59"

Complaints

If you for some reason want to complain about a product you need to contact and inform Ckrets about this, before it is sent back to us. The products must be in original package/box and unused for it to be approved. Contact me at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or by our contact form on the site, if you wish to make a return. Ckrets always claims the right to choose weather it's a approved warranty or legit error/fault case to get a withdrawal.

Reservation

We reserve the right to:

  • Make changes, including change in price, content, description, terms, etc. at any time without notice.
  • Make a prior sale (someone walks into our house and offers enough money on the spot).
  • Cancel a sale (due to unqualified buyer, poor buyer record, legal restrictions, etc.)
  • Provide buyer information to a government agency where there is compelling indication of wrong doing.

We do our best to help you get as accurate information as possible! Do you have any comments or corrections please do not hesitate to contact us, se contact section.

Service

We are at your disposal if you have any questions or concerns about our products.

Contact

Would you like to get in touch with us, look at our contact section. Or try:

This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Mobile: 46 (0) 739-353655.

Homepage & blog at: www.ckrets.com

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